Privacy Policy

This privacy notice for COIN SLEUTH SOLUTIONS PRIVATE LIMITED ("Company," "we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

1. Visit Our Website

2. Engage with us in other related ways, including any sales, marketing, or events.

Questions or concerns? This privacy notice explains your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us

Who We Are

Coin Sleuth Solutions. provides blockchain investigation and related services to individuals, law firms, and organizations seeking to trace and document fraudulent transactions. We also operate or work with subsidiaries and professional partners in multiple jurisdictions.

Security Measures

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption in transit and at rest where feasible, access controls, secure storage, and periodic security assessments. No method of transmission or storage is entirely secure, so we cannot guarantee absolute security. If you suspect a security issue, contact us immediately at support@coinsleuthsolutions.com

How You Consent

By using our site and submitting information, you consent to this Privacy Policy. Where required by law, we will obtain your explicit consent for specific processing activities and you may withdraw consent at any time as described below.

Withdrawal of Consent

You may withdraw your consent to processing at any time by contacting us. We will stop processing based on consent and, upon request, delete your personal data where required by law. Withdrawal does not affect the lawfulness of processing prior to withdrawal. We may retain certain data where we are legally obligated to do so and will explain when this applies.

What Information Do We Collect?

Personal information you disclose to us In Short: We collect personal information that you provide to us. We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following: Email addresses; Names; Phone numbers; Usernames; Passwords; Contact or authentication data.

Sensitive Information. When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information: Financial data.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

The information we collect includes:

Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).

Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.

Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.

How We Use Your Information

> Provide, operate, and maintain our website and services.

> Evaluate and deliver investigative services and reports for clients.

> Improve and personalize website functionality and user experience.

> Understand and analyze site usage to develop new features and services.

> Communicate with you about inquiries, case updates, and service information.

> Send administrative messages and legally required notices.

> Detect, prevent, and investigate fraud, abuse, and security incidents.

> Comply with legal obligations and respond to lawful requests from authorities.

What Legal Bases Do We Rely On to Process Your Information?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

If you are located in the EU or UK, this section applies to you. The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.

Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.

Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to: Send users information about special offers and discounts on our products and services; Analyze how our services are used so we can improve them to engage and retain users; Support our marketing activities; Diagnose problems and/or prevent fraudulent activities; Understand how our users use our products and services so we can improve user experience.

Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.

Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

If you are located in Canada, this section applies to you. We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example: If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way; For investigations and fraud detection and prevention; For business transactions provided certain conditions are met; If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim; For identifying injured, ill, or deceased persons and communicating with next of kin; If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse; If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province; If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records; If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced; If the collection is solely for journalistic, artistic, or literary purposes; If the information is publicly available and is specified by the regulations.

SMS Communications

If you provide your phone number and opt in, CNC Intelligence may send you SMS text messages related to your inquiry or our services. Messaging frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP for help. For assistance, contact Us

We will not share, sell, or transfer mobile opt in data, phone numbers, or SMS consent information to any third parties or affiliates for any purpose. This includes marketing, analytics, or any other use outside the delivery of the SMS you requested. Carriers are not liable for delayed or undelivered messages.

Cookies and Similar Technologies

We use cookies and similar technologies to remember preferences, maintain sessions, and analyze site usage. You can control cookies through your browser settings. Some features may not function properly without cookies. See our cookie banner or settings tool for granular choices where available.

Log Files

Like most websites, we process log files that may include IP address, browser type, ISP, timestamps, referring and exit pages, and click counts. We use this information to administer the site, analyze trends, and gather aggregate demographic information. We do not link log information to directly identifiable personal data for these purposes.

Trusted Technology Vendors

We use reputable service providers to operate our website and business functions. These processors may handle personal data only as instructed by us for specific purposes, such as hosting, security, analytics, and form processing. Our current stack may include Cloudflare for security and performance, WordPress for site management, Zoho for CRM, Google Analytics and Google Ads for analytics and campaign measurement, and ClickCease for fraud prevention. We share only the minimum data needed for each service and require appropriate contractual safeguards.

Company Level Analytics

We use Lead Forensics to receive company level analytics derived from business IP address lookups. We do not receive visitor IP addresses from Lead Forensics and do not receive personal data from this service. The information helps us understand which companies visit our site and how they interact with our pages, which may inform our sales follow up to company contacts obtained from public sources. Legal basis is our legitimate interests in understanding and improving B2B engagement. You can opt out of company level analytics by contacting us.

Professional Partners and Referrals

To deliver services, we may share personal data with trusted independent professional partners, such as licensed investigators, legal professionals, and forensic specialists, in your country or internationally. These partners act as independent data controllers that determine their own lawful bases and retention schedules. We strive to work with professionals bound by confidentiality obligations through law, professional codes, or contract. For data subject rights over information processed by these partners, contact them directly. We can assist you in identifying the relevant partner.

International Data Transfers

We operate globally. When transferring personal data outside your country, we use legally recognized transfer mechanisms. For transfers from the EEA or UK, we rely on adequacy decisions where available, the EU Standard Contractual Clauses and the UK International Data Transfer Addendum, and participation in the EU United States Data Privacy Framework where applicable. We apply additional safeguards where required by law.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy, comply with legal or regulatory requirements, resolve disputes, and enforce agreements. If data is shared with independent professional partners, their retention policies apply to their copies. Contact the relevant partner for details. We can help route your request if needed.

Your Privacy Rights

Depending on your location, you may have some or all of the following rights over your personal data:

Access: request a copy of your personal data.

Rectification: request corrections to inaccurate or incomplete data.

Erasure: request deletion under certain conditions.

Restriction: request that we limit processing in certain cases.

Objection: object to processing based on legitimate interests.

Portability: request your data in a portable format where applicable.

Consent withdrawal: withdraw consent for activities where consent is the legal basis.

To exercise your rights, contact us using the details below. We will respond within the timeframes required by law. If your data is held by an independent professional partner, you should contact that partner directly. We will help you identify them upon request.

Children’s Information

Our website and services are intended for adults 18 years and older. We do not knowingly collect personal information from children under 18. If you believe a minor has provided personal information to us, contact us and we will take appropriate steps to delete such information.

Third Party Links

Our site may contain links to third party websites or services. Their privacy practices are governed by their own policies. We are not responsible for the privacy practices of third parties and encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates the effective date. Material changes will be posted on this page. Continued use of the site after changes means you accept the updated policy.

Summary of Key Points

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with COINSLEUTHSOLUTIONS and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information? We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law.

Do we receive any information from third parties? We do not enrich our customer profiles with any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.

How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.